I uncover it horrible to obtain my luggage go missing in Miami on both leaving and returning flights. I be expecting being contacted immediately on how we will arrive at an settlement concerning this. I will be performing a abide by up.
I had been distressed by the occasion — I had prescription drugs in that baggage, and was most nervous about acquiring it sent.
it is actually pitiful to obtain to report that my a number of emails to Buyer Relations haven't been answered as of so far Oct 29, a complete not enough the most elementary courtesy towards an 84 many years old To start with-Course passenger and Regular Flier….
Past, allow me to explain that when you inquired about an future or latest excursion, we check with that you Speak to our Reservations workers, who are offered 24 hours per day and may be in a much better position to answer questions about your trip. During the U.S., the toll-absolutely free variety is
PS I'd her on the return flight and it absolutely was evenm superior she lives during the Phillie space and I lived in the exact same space for pair decades so we experienced a discussion about that .
Determined by this encounter I can only conclude this exercise appears to generally be small business as usual for American Airlines, Particularly just after witnessing signs about not removing cots from specified spots. How can a company justify getting around fifty Older people slumber on cots within an airplane terminal? This need to be a concern for the hearth Marshals!
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Possessing just accomplished (three/18) a flight from Miami Airport to Philadelphia, we identified which the service inside the Miami Airport from the American Airline folks was not in step with efficient or Experienced service. We were given incorrect Instructions to our Look at-in place, then again when we had for getting in line for a security Test. We were despatched to the wrong place for that functionality.
At sign in for flight 2356 my bag was seen by staff as outsized. Put in dimensions check & was 1 inch to tall . My gripe- my partner with similar bag was not ( diff coloration) asked to size Verify. noticed many certainly much too tall bags earlier Examine pt. your shedding $.
I tried to make reservations for a nearby lodge via your Airline Lodging services just to understand that there have been no vacant rooms accessible. I used to be remaining to browse around these guys hitch the rest of the displaced passengers to slumber inside the airport terminal over a cot with a blanket and pillow. I'm appalled that during the twenty first Century, I needed to encounter this standard of humiliation.
To whom it could worry. I had been really disappointed with The client service that was furnished by among the flight attendants. (Flt. no. 408 from DCA to PHX) Pretty RUDE and UNPROFESSIONAL) Definitely not as well mannered since the movies which can be demonstrated prior to the flight leaves. She ought to have still left her Mindset in the home for the reason that I was not the only passenger on this flight that experience her wrath. The flight attendants identify is Cher. I was traveling in a really significant group on company and will certainly Believe twice about utilizing your Airways. The guide flight attendant was incredibly apologetic on the other hand This could not have transpired in the first place.
To I don’t understand how Many individuals trying to get this settled. I was so discouraged and about to surrender